Terms and Conditions of Subscription Service

These terms outline the agreement between you and sorialunanova for access to our subscription-based financial planning support.

22 September 2025

Acceptance of Terms

By using sorialunanova’s site or subscribing to our service, you agree to these terms in full. Please read carefully before completing any subscription or consultation. If you disagree, do not use the services.

Definitions

Key terms clarified for user understanding:

‘Subscription’ means the ongoing, monthly service for planning consultations and support, as described on the site.

‘Advisor’ refers to qualified staff contracted or employed by sorialunanova to deliver consultation services under Australian regulation.

‘Subscriber’ denotes a person or entity paying for regular access to financial planning consultation and support services.

‘Service’ means the full range of subscription-based consultations and support as described, excluding investment or product advice.

Permitted Service Usage

Subscribers may use the service solely for consultation and planning support. Service must not be used for resale, unauthorised financial advice, or outside legal jurisdiction.

Eligibility

Subscribers must be Australian residents, 18 years or older, and agree to provide truthful, complete information when engaging services.

Services are not available to users under 18.

Subscriber Responsibilities

Subscribers are responsible for accurate information and following guidance provided under these terms.

Maintain accurate, current information in your account profile.
Notify sorialunanova promptly of changes affecting your service or eligibility.
Comply with all applicable Australian laws and regulations.
Use site and service in a responsible, non-misleading manner.

Prohibited Uses

Subscribers may not use sorialunanova’s service for:

Provision or resale of financial, product, or investment advice to third parties.
Malicious actions including site disruption, data scraping, or unlawful behaviour.
False representation as a sorialunanova advisor or use of the site for fraudulent purposes.
Collecting client or user information for external marketing or unauthorised communications.
Attempting to circumvent security, subscription, or copyright controls.

Intellectual Property Rights

All content, materials, processes, and branding on sorialunanova.com are owned by sorialunanova or licensed for its use. Copying, re-use, or re-publication without express permission is prohibited.

User Content

Any feedback, questions, or suggestions submitted via the site becomes sorialunanova’s property for service improvement and communications.

User Content Rights & Restrictions

By submitting content, users grant sorialunanova a non-exclusive, royalty-free license to use such content for the specified purposes.

Privacy and Data Use

Personal information is handled per our privacy policy and Australian privacy regulations. See our separate policy for details.

Read privacy policy

Consultation Disclaimers and Notices

Our service offers general consultation only, not investment, education, tax, or legal advice.

Important Statement

No guarantee of specific outcomes. Results may vary depending on individual circumstances.

Limitation of Liability Clause

sorialunanova’s liability is limited as permitted by law. No responsibility for indirect, consequential, or incidental damages.

Indemnification

You agree to indemnify and hold sorialunanova harmless for any claims or losses related to improper use of our services.

Dispute Resolution and Jurisdiction

Australian law governs disputes arising from these terms. Claims will be resolved under Australian legal processes.

Arbitration

Some disputes may be referred to confidential arbitration in Australia as permitted by law.

Arbitration does not affect statutory consumer rights.

Online Dispute Resolution Options

Information on dispute resolution is available via site support and Australian regulatory bodies.

Contact support for details

Severability

If any part is held invalid, the rest of the terms continue in effect.

Entire Agreement Statement

These terms and linked policies represent the full agreement between you and sorialunanova.

Applicable Law & Jurisdiction

All claims or disputes are subject to the laws of Australia.

Termination

sorialunanova reserves the right to terminate or suspend subscriptions that violate these terms or applicable laws.

Modifications

We may update these terms with notice. Continued use of the service means acceptance of any changes.

Contact for Terms Questions

All term-related enquiries should be directed to our designated support team.

Email address: content@sorialunanova.com

Phone number: +61 8 1500 9065

Physical address: 34 Welshpool Road, Welshpool, WA 6106 Australia

Terms effective date: 22 September 2025

Version: 3