Privacy Policy Statement

This privacy policy outlines how sorialunanova.com collects, uses, stores, and protects your personal information in line with Australian privacy law.

The Information We Collect

We collect information to provide, maintain, and improve our services.

• Details you provide when subscribing, making enquiries, or scheduling consultations (e.g., name, email, contact number).
• Information collected automatically when you use our services, such as device data, IP address, and browser type.
• Records of your communications with our staff or advisors for support, compliance, or quality assurance purposes.
• Data from cookies or similar technologies, used for site functionality and improvements.

How We Use Your Data

Your information is used solely to provide, support, maintain, and improve sorialunanova's services.

• Delivering and managing your subscription and consultations.
• Communicating important information about your account or service changes.
• Improving service delivery by analysing usage trends and feedback.
• Ensuring compliance with relevant regulations and security standards.

Our Legal Basis

We process your data according to Australian privacy laws.

Collection and use are based on your consent, the necessity to provide services, or to comply with legal and regulatory obligations in Australia.

Sharing Information

sorialunanova limits data sharing to only what’s essential for service provision.

• Third-party service providers (e.g., secure payment, IT, or compliance tools) contracted to perform functions as needed.
• Where required by law or authorised regulatory bodies under Australian law.
• With your explicit consent if additional sharing is needed for out-of-scope requests.

Data Security

We protect your data with industry-standard security measures, encryption, access controls, and regular compliance reviews. Your details are not sold or used for unauthorised marketing.

Your Rights

Australian law grants you specific rights regarding your personal data.

• Request access to your information or ask for corrections if necessary.
• Ask for a copy of your data or request deletion of your account information.
• Withdraw previously given consent where applicable, subject to service limitations.
• File a complaint with the Australian Privacy Commissioner if your rights are violated.

Cookies and Tracking

sorialunanova.com uses cookies for essential site operation and to analyse visit data. You can manage preferences anytime via your browser.

Read cookie policy Read cookie policy

Contact Us

Questions or concerns about your privacy can be raised directly with our support team at any time.

Policy Changes

We may update this privacy policy. All significant changes will be posted on this site for your review.